Terms & conditions

Terms and Conditions of Service

Last updated: 15/10/2026

Welcome to the service provided by Better Inversiones y Consultores S.L., located at Calle Princesa 2 Planta 6, Puerta 6 Madrid 28008, Company Registration Number (NIF/CIF): B56516784 and share capital: € 3.000 (hereinafter, "the Provider"). For any inquiries, our customer service team is available via email at info@nublez.com. By making use of our services, you acknowledge and fully accept the terms and conditions set out in this document. We strongly recommend that you review them carefully before continuing to use our services.

Acceptance and Scope of the Agreement

By accessing, registering, or using this web service, you acknowledge that you have read, understood, and unconditionally accept the following provisions. We recommend that you carefully review each section before continuing to use the service.

This document constitutes a legally binding contract between you and the Provider. Using the Service implies full and unreserved acceptance of these terms and any future modifications. If you do not wish to be bound by these Terms, we recommend that you immediately stop using the Portal and the Service.

Service Description and Scope

The Service offers a premium digital Multi-Content Platform providing instant on-demand access to an aggregated catalog of entertainment, media, interactive materials, and streaming contents (the "Digital Content"), optimized for personal consumption through a compatible web browser. This includes the Portal and any related digital features or delivery software (collectively, the "Service"). Everything is offered subject to this Agreement. By using the Service, you enter into a legally binding contract with the Provider. If you disagree, you must refrain from using the Service.

Validity of the Agreement and Registration Conditions

Access to the Service requires the creation of an account by providing accurate, current, and complete information, including your email address and credentials for a valid payment method. These data will be used strictly for the technical execution of the Service.

The Service is strictly intended for individuals of legal age (at least 18 years old). By registering, you affirm and warrant that you possess the necessary legal capacity. The Provider reserves the absolute right to request proof of age and to immediately suspend accounts that fail to comply with this verification.

In accordance with applicable electronic commerce regulations (Art. 21.2 of the LSSI-CE), the Provider may send you operational communications, as well as commercial updates or offers regarding our own similar services. You maintain the absolute right to opt out of receiving these commercial communications at any time, free of charge, via the link provided in each email or by contacting support.

The Provider reserves the right to modify these terms at any time, which will become effective upon publication. Continued use of the Portal will constitute your acceptance.

Limited License and Permitted Use

The Provider grants you a limited, personal, revocable, non-transferable, non-sublicensable, and non-exclusive license to access our digital content through our Portal, solely and exclusively for personal, non-commercial entertainment purposes.

We reserve the right to modify the content selection, catalog rotation, and technical architecture without prior notice. No description of the current catalog constitutes a commitment to its future availability.

Rates, Billing, Promotional Campaigns, and Payment Methods

The cost of the Service may vary depending on your geographical area or the selected commercial offer. You can check the base price and the always-updated rate table at the following link: https://nublez.com/es/precio.

By completing the registration, you explicitly authorize the activation of a recurring billing cycle. Your subscription will automatically renew on a periodic basis, according to the contracted cycle, until you cancel your account in accordance with the Cancellation Policy contained herein.

The Provider reserves the right to carry out promotional campaigns that include free trial periods or reduced initial rates. If you enroll in a promotion or trial period, you must formally cancel before the expiration of said period to avoid the automatic charge of the full subscription fee, which will be billed immediately upon the end of the trial. From that moment on, subscription fees will be automatically billed at the beginning of each recurring period according to the contracted cycle.

Payment Methods and Recurring Charge Authorization (MIT): Payments will be processed via bank card (credit or debit), Apple Pay, or Google Pay. The payment method issuer or banking entity may apply additional commissions or management fees that must be verified directly with your financial institution. All stated prices include legally applicable taxes, but do not include potential commissions or surcharges associated with the payment method which are outside the Provider's control.

By accepting these conditions, you expressly declare that the funds used are of legitimate origin and authorize the transmission and processing of your data by the payment method provider and integrated gateways, entities that strictly comply with the Payment Card Industry Data Security Standard (PCI DSS). Furthermore, you grant the Provider a continuous contractual authorization to initiate recurring transactions classified as Merchant Initiated Transactions (MIT) for the amount of the contracted recurring fee and applicable taxes, without the need for additional Strong Customer Authentication (SCA) upon each periodic renewal. Charges will appear identified on your bank or digital wallet statement under the descriptor: .

The Provider reserves the right to modify the rates or introduce new charges, notifying you of such changes with reasonable advance notice via email to the address provided during registration, granting you the right to cancel the service without penalty before the new rate comes into effect.

Temporary Verification Holds: To prevent fraudulent registrations and validate the authenticity of the payment method, the system may apply a temporary authorization hold for an amount between EUR 0.00 and EUR 5.00. This amount constitutes a temporary block that does not entail an actual charge and will be automatically released or refunded by your banking entity. During the registration process, you may be required to successfully pass 3D Secure authentication protocols.

EXPRESS WAIVER OF THE STATUTORY RIGHT OF WITHDRAWAL: In accordance with European Union regulations and Article 103(m) of the Royal Legislative Decree 1/2007 (TRLGDCU) regarding the supply of digital content not supplied on a tangible medium, by completing the registration and initiating the service or trial period, you expressly request and provide your prior consent for the immediate execution of the Service to begin. You expressly acknowledge, understand, and agree that you definitively and irrevocably lose your 14-calendar-day statutory right of withdrawal once access to the platform, the digital catalog, or the contents has commenced.

Cancellation Procedures and Refund Policy

You may cancel your subscription at any time. To cancel your account, log in to the Service Portal, locate the "Cancellation" option, and access the designated link at nublez.com/contact. To complete the automated cancellation, you must enter the email address used during registration, select the "I want to unsubscribe" option, complete the verification Captcha, and submit the form. The cancellation will be processed automatically by the system to prevent future charges.

Alternatively, you can contact us by sending an email to info@nublez.com. If you choose this manual method, your request must be received by our team at least two (2) business days prior to your next renewal date to allow for administrative synchronization. Following cancellation, access to the Service will continue until the end of the already paid period, without prorated refunds.

Refunds are not accepted by default: Subject to your express waiver of the right of withdrawal, all recurring payments made are final and non-refundable. As an exceptional commercial courtesy, our voluntary refund policy exclusively covers the fee corresponding to the most recent recurring billing period, provided it is formally requested to info@nublez.com within twenty-five (25) calendar days following the billing date of said period. Subscription fees for older periods are absolutely non-refundable under any circumstances. Approved refunds will be credited back to the original payment method within 15 business days. The decision to grant such a benefit remains subject to our technical evaluation and does not constitute a binding precedent for the future.

We reserve the right to deny refund requests if there is technical evidence of system abuse. For example, if you have subscribed on multiple occasions (more than once) within the 12 months prior to the request, only one refund will be granted for the total number of subscriptions made during that period.

Right of Termination and Security Measures

The Provider reserves the absolute right to terminate, suspend, or restrict your use of the Service and block your access at any time, without prior notice or liability, for technical reasons, suspected fraud, automated scraping, piracy, or systemic chargeback abuse. If you identify any charge on your account that you do not recognize, we will investigate the transaction. Refunds for fraud will only be issued if unauthorized use is verified and if it did not involve security authentication protocols validated by you (such as 3D Secure, FaceID, or your banking app confirmation).

User Obligations and Responsibilities

To ensure a legal and safe use of the Service, the user strictly binds themselves to:

  1. Use the Service respecting the rights of third parties, including intellectual property and copyrights.
  2. Not access the Provider's infrastructure using custom scripts (scraping), bots, stream-rippers, or unauthorized technical means to capture or link to the catalog. Circumventing digital rights management (DRM) protections or firewalls is strictly prohibited.
  3. Not execute network scanning tools, vulnerability detectors, or traffic generators against our servers.
  4. Not introduce viruses, trojans, or malicious computer code.
  5. Not damage, overload, or attempt to gain unauthorized (root) access to the servers.
  6. Not suppress or interfere with the Service's interfaces or security notifications.
  7. Not use the Provider's network to resell access, redistribute content, or host broadcasts.
  8. Not collect personal information of other users in violation of the Privacy Policy.
  9. Not use the Service to transmit illegal content or incur civil or criminal liability.
  10. Not violate these Terms or the Provider's acceptable use policies.
  11. Not interfere with the connection stability of other users.
  12. Not disclose, share, or compromise the confidentiality of the account credentials. Sharing the account with third parties is strictly prohibited.
  13. Not use Virtual Private Networks (VPNs), external proxies, or other location obfuscation tools to intentionally misrepresent your country of residence, spoof your network location to obtain pricing modifications, or bypass geographical content restrictions.

Any breach will entitle the Provider to immediately terminate the account with justified cause, forfeiting any remaining access and without any right to a refund.

Suspension, Modifications, and Force Majeure

The Provider may modify or partially or totally suspend the Service for operational technical reasons, without prior notice. In the event of suspension due to a breach of these Terms by the user, there shall be no right to compensation.

In the event of a Force Majeure event (disasters, strikes, DDoS cyberattacks, government mandates, infrastructure provider interruptions), the Provider shall be exempt from any liability or performance failure for the duration of the event.

Intellectual Property and Trademarks

All code, assets, catalog content, streaming architecture, and interfaces are the exclusive property of the Provider or its licensors. Your license does not transfer any ownership to you. Extraction, reverse engineering, transformation, or public exhibition without express written authorization is prohibited.

Website Hosting and Accommodation

In compliance with regulations on information society services (LSSI-CE), the following information regarding the hosting provider is provided:

Service Provider: OVH SAS

Commercial Register: RCS Lille Métropole 424 761 419 00045

APE Code: 2620Z

VAT Number: FR 22 424 761 419

Registered Office: 2 rue Kellermann - 59100 Roubaix - France

Contact Phone: +34 91 758 34 77

OVH SAS operates as a subsidiary of OVH GROUPE SA (RCS Lille 537 407 926).

Limitation of Warranties and Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available". The Provider expressly disclaims implied warranties of merchantability, uninterrupted uptime (buffering-free), or error-free performance. The transmission and temporary reproduction of digital material is done under the exclusive responsibility of the user.

The failure of the Provider to act against a prior breach shall not be construed as a waiver of future legal actions.

Additional Provisions and Dispute Resolution

This contract, along with the Privacy and Cookies Policies, constitutes the entire agreement. You may not assign your rights without the Provider's consent. There is no agency or joint venture relationship. You agree to indemnify the Provider against claims, fines, or damages (including legal fees) arising from your unlawful use of the platform or breach of these terms. If any provision is unenforceable, the remainder of the contract will remain in full force.

Contact and Support

For technical inquiries or billing assistance, contact support exclusively via email at info@nublez.com. Your device must meet the minimum technical requirements and have a stable internet connection. We do not offer hardware support or in-person visits.

Thank you for choosing our platform. Your security, privacy, and satisfaction are our top corporate priorities.

Privacy Policy

To comply with current data protection regulations, we provide detailed information about the processing of your data.

Data Controller

Better Inversiones y Consultores S.L. (hereinafter, "the Company") is the entity responsible for managing your data. For any inquiries regarding how your data is processed, you can contact us via email at info@nublez.com or by sending correspondence to Calle Princesa 2 Planta 6, Puerta 6 Madrid 28008.

Information We Collect

During your interaction and registration on our portal, we may collect the following personal data:

  • Email address
  • First and last name
  • Date of birth
  • Bank card number
  • Data related to your device (model, operating system version, unique identifier, etc.)
  • Server information derived from your browsing (IP address, browser type, access date and time, browser language, etc.)

Purpose of Data Processing

The Company uses the collected information to manage and optimize the operation of the contracted service. The processing of your data is essential to fulfill contractual obligations and provide you with a personalized experience.

Additionally, this data may be used to send communications related to the service, such as updates, security notifications, and other relevant notices.

Possible Transfers to Third Parties

Your data may be shared with third parties under the following circumstances, always with the appropriate legal guarantees:

  • Public Authorities: To comply with legal obligations arising from the Company's activities.
  • External Auditors: Companies responsible for accounting audits, in compliance with regulations and legal requirements.
  • Law Enforcement: When there is a legal obligation to provide information to the competent authorities.
  • Suppliers: Companies that collaborate in providing the service, after signing confidentiality and data processing agreements.

If a data transfer to a different recipient is anticipated, you will be informed in advance.

Data Retention Period

Personal data will be stored for as long as the relationship with the Company is maintained. Once this relationship ends, the data will be retained for the applicable legal statute of limitations and, after that period, will be deleted or appropriately anonymized.

User Rights

You have the right to access, rectify, limit, delete, and object to the processing of your data. You can contact the Company using the postal address or email provided above to exercise these rights.

If you believe that your rights or the applicable regulations have been violated, you can also file a complaint with:

  • The Company itself, through the established contact channels.
  • The data protection regulatory authority, either through its website or postal address.

Security Measures

The Company adopts all necessary technical and organizational measures to ensure the security of your data, protecting it against unauthorized access, alterations, disclosure, or destruction. These measures include, among others, data encryption and access control.

In certain situations, international data transfers may occur. In such cases, appropriate protective mechanisms will be ensured following the applicable regulations.

Contact and Additional Information

For any questions, requests, or comments regarding the processing of your data, please do not hesitate to contact us via email at info@nublez.com or at the address Calle Princesa 2 Planta 6, Puerta 6 Madrid 28008.

Use of Cookies in Our Streaming Service

Last updated: 16/09/2026

In this streaming service, we implement cookies to optimize your Browse experience and personalize the content offered. These cookies are remembered on your device (computer, smartphone, tablet, etc.) when you visit our platform, allowing us to recognize you and remember settings such as language and other personal preferences.

Legal Basis and Consent

The use of cookies is based on the explicit consent of the user, in accordance with current data protection regulations (e.g., GDPR). By using our service, you agree to the processing of your data through cookies for the purposes described in this policy.

List of Cookies and Their Functions

Below is a summary of the cookies we use, grouped by their function:

Essential and Technical Cookies

(These are strictly necessary for the service to function correctly. They cannot be disabled from our systems).

  • PHPSESSID
    • Issuer: Our service
    • Duration: During the session
    • Type: Essential cookie
    • Purpose: To keep the user session active while Browse the service.
  • CookieConsent
    • Issuer: Consent Management Platform
    • Duration: 1 year
    • Type: Essential / Functional Cookie
    • Purpose: To store the user's cookie consent preferences so they are not asked for again on future visits.
  • .celerispay.com
    • Issuer: CelerisPay
    • Duration: Variable (depends on the action)
    • Type: Essential / Functional Cookie
    • Purpose: A third-party cookie necessary to securely process payment transactions, manage the payment session, and prevent fraud.
  • ar_debug
    • Issuer: Meta (Facebook)
    • Duration: During the session
    • Type: Technical / Debugging cookie
    • Purpose: A technical cookie used to debug the implementation of the Meta (Facebook) Pixel, ensuring it works correctly. It is not used for user tracking.

Preference or Functional Cookies

(These allow us to remember your choices and settings to personalize your experience).

  • device_view
    • Issuer: Our service
    • Duration: 1 year
    • Type: Preference cookie
    • Purpose: To remember the display settings selected by the user.
  • smart_trivia_email_user, filter, welcomeback
    • Issuer: Our service
    • Duration: Variable (usually session or a short period)
    • Type: Preference / Functional cookie
    • Purpose: To remember specific user actions or preferences within our service. For example, `filter` saves a filtering preference, `welcomeback` customizes the greeting for a returning user, and `smart_trivia_email_user` identifies a user who has interacted with a specific feature.

Tracking and Analytics Cookies

(These help us understand how you interact with our service so we can improve it).

  • uetsid
    • Issuer: Microsoft Ads
    • Duration: 30 minutes (may vary by configuration)
    • Type: Session cookie
    • Purpose: To store the user's session ID to monitor interactions during a single session and evaluate advertising campaigns.
  • _ga, _ga_YD17PQCGPS, _ga_EXNFPFVZ2J, _ga_B3P8PM0DXN & _ga_S01RTFKR3R
    • Issuer: Google Analytics
    • Duration: 2 years
    • Type: Tracking cookie
    • Purpose: To assign a unique ID to identify individual users, differentiate each user, and persist session state.
  • google_customer_id
    • Issuer: Google
    • Duration: Variable (see Google's privacy policy)
    • Type: Tracking cookie
    • Purpose: To individually recognize customers through Google's advertising services.
  • _clck
    • Issuer: Advertising analytics provider
    • Duration: 1 year
    • Type: Tracking cookie
    • Purpose: To evaluate the effectiveness of advertising campaigns and interaction with ads.
  • _gcl_au
    • Issuer: Google AdSense
    • Duration: 3 months
    • Type: Tracking cookie
    • Purpose: To improve the relevance and personalization of displayed ads.
  • _hjSessionUser_1682592
    • Issuer: Hotjar
    • Duration: Variable
    • Type: Tracking cookie
    • Purpose: To anonymously track the user's session to improve the experience.
  • ph_phc_pkYhBYkDbkeaxcWkNuGNhC7PdTGd9PMWBaykvc0pRbJ_posthog
    • Issuer: PostHog
    • Duration: 1 year
    • Type: Tracking and analytics cookie
    • Purpose: To anonymously identify users and analyze their behavior and use of the service's features to improve the product.

Advertising and Marketing Cookies

(These collect information about your habits to show you more relevant ads).

  • IDE
    • Issuer: Google (DoubleClick)
    • Duration: 13 months
    • Type: Advertising cookie
    • Purpose: Used by Google DoubleClick to record and report the user's actions on the website after viewing or clicking one of the advertiser's ads.
  • _fbp
    • Issuer: Meta (Facebook)
    • Duration: 3 months
    • Type: Advertising and tracking cookie
    • Purpose: Used by Meta to deliver advertisement products and track conversions.
  • _ttp, _tt_enable_cookie, ttcsid, ttcsid_D0IB4CRC77UEQB7P5EMG, ttcsid_CUSAE2JC77U47BI99J0G
    • Issuer: TikTok
    • Duration: 13 months (for _ttp) and variable for the others.
    • Type: Advertising and tracking cookie
    • Purpose: To monitor campaign performance and facilitate targeted advertising on the TikTok platform.
  • _uetvid
    • Issuer: Microsoft Advertising (Bing)
    • Duration: 13 months
    • Type: Advertising and tracking cookie
    • Purpose: Allows tracking of visitors across different sites to optimize ad relevance.

Classification of Cookies

The cookies we use can be classified according to several criteria:

1. By Function:

  • Essential or Technical: These are indispensable for the service to function. They allow for actions such as keeping the session active, managing consent, processing payments, or debugging errors. They do not require user consent.
  • Preference or Functional: These allow the service to remember information so you can access it with personalized features, such as language, display settings, or a welcome greeting.
  • Tracking or Analytics: These collect data on how users navigate our service (pages visited, time spent, etc.). This information, which is generally anonymous, helps us identify issues and improve the experience.
  • Advertising or Marketing: These store information about user behavior to develop a specific profile and show personalized advertising on this and other websites. They include tracking cookies to measure the effectiveness of campaigns.

2. By Issuer:

  • First-party: Issued and managed directly by our domain.
  • Third-party: Provided by other domains that collaborate with us (e.g., Google, Meta, Microsoft).

3. By Duration:

  • Session: Automatically deleted when the browser is closed.
  • Persistent: Remain on the device for a defined period to remember preferences between visits.

Cookies for Personalization and Advertising

In our streaming service, some cookies are used specifically for:

  • Content Personalization: To collect information about your viewing habits to suggest content that matches your tastes and preferences.
  • Targeted Advertising: To evaluate the effectiveness of our advertising campaigns and deliver relevant ads based on your interests.

Revocation of Consent and Cookie Management

You can modify your browser settings to be notified about the receipt of cookies or even disable them completely. Please note that by doing so, some features of the service may not function correctly. Additionally, you can withdraw your consent at any time through the configuration options in our user panel or through the privacy options in your browser.

Transparency in Data Sharing

Some cookies may involve sharing data with third parties, such as analytics providers, advertising networks, or technology partners. We are committed to managing this data in accordance with applicable law and to ensuring the security and privacy of your information.

Cookie Management in Browsers

For more information on how to manage cookies in the most commonly used browsers, please refer to the following links:

By using our streaming service, you consent to the use of cookies as described herein. If you have any questions or concerns regarding this policy, please do not hesitate to contact us.

Subscription Terms & Conditions

Last updated: 05/10/2026

Welcome to the service provided by Better Inversiones y Consultores S.L., located at Calle Princesa 2 Planta 6, Puerta 6 Madrid 28008 and Company Registration Number: B56516784 and share capital: € 3.000. For any inquiries, our customer service team is available via email at info@nublez.com.

Rates, Billing, and Payment Methods

The cost of the Service may vary depending on your geographical area or the selected commercial offer. You can check the base price and the always-updated rate table at the following link: https://nublez.com/en/price.

By completing the registration, you explicitly authorize the activation of a recurring billing cycle. Your subscription will automatically renew on a periodic basis, according to the contracted cycle, until you cancel your account in accordance with the Cancellation Policy contained herein.

The Provider reserves the right to carry out promotional campaigns that include free trial periods or reduced initial rates. If you enroll in a promotion or trial period, you must formally cancel before the expiration of said period to avoid the automatic charge of the full subscription fee, which will be billed immediately upon the end of the trial.

Payments will be made by credit card; additional fees may be applied by the card issuer. All prices include taxes, but there may be fees associated with the payment method that should be checked with your financial institution.

By accepting these conditions, you declare that the funds used are of legitimate origin and authorize the transmission of your data to the payment method provider, which complies with the PCI DSS information security standard.

The Provider reserves the right to modify the rates or introduce new charges, notifying such changes in advance by email.

Cancellation Procedures and Refund Policy

You may cancel your subscription at any time by following the process established in the portal. To do so, you must access your account, locate the "Cancellation" option, and complete the unsubscription form, or contact our support team at info@nublez.com.

It is important to cancel the subscription before the renewal date to avoid being charged for the next period. After cancellation, access to the service will continue until the end of the paid period, with no refunds for partial periods.

The refund policy covers only the fee for the last month paid, provided that the request is made within 25 days after billing. Requests must be sent to info@nublez.com and will be evaluated within two business days. The approval of refunds is at the discretion of the Provider and does not create an obligation for future similar cases.